Airtel Xstream will allow its subscribers to access live TV, video, music, news and sports on an over-the-top smart stick, interned-enabled set top box, and handheld devices.
The six-year Q3 contract for outsourcing contact services to IBM's Managed Business Process Services unit would involve augmentation of Airtel's sales, customer service, and back office capabilities, an IBM release said. services covering both voice and back office in areas such as customer service, collections, customer retention and the like to Airtel Platinum customers from its centres.
In the show-cause notice, Trai said it is of the view that the claim of VIL for providing priority 4G network with faster data speeds is not in compliance with the extant regulatory framework.
VIL has countered Trai's contention that the RedX plan, which commits higher speeds, should have been informed separately so different aspects could have been examined before such service was launched.
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